Common queriesÂ
What is your return policy?
Our goal is to create the most enjoyable customer experience. Any product can be returned (in its original condition) for a full refund (except shipping) within 14 days of delivery date. If you would like to exchange or you have passed the 14 day refund window, we can exchange or give store credit within 30 days of delivery date. If you need to make a return, please send the unused product in its original condition to our address and fill up the return form to start the return process. We will also be happy to replace your product with the same or similar item (based on items availability). You can review our return policy here.
How long does it take to process my order?
For our standard shipping, please allow 3-5 business days until we process your order and it is shipped. We take this processing time to make sure that we pack our products with care and accuracy. Business days exclude Italian holidays and weekends.
What are the payment options?
At The Yoga Zone we make paying for your goods easy and convenient. We offer both card and PayPal payment options on our website, so you can shop with ease.